Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you have any MOQ limit for led light order? A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6:How do we start an order?
A:Firstly, please send us inquiry,let us know your detail requirement and application environment; secondly we will recommend some suitable products and solutions to you according to your request. Thirdly, after confirm all the details, customers will issue the purchase order and make the payment to confirm, then we start for the production and arrange the shipment. Last,If you have forwarder ,we will send you packing list ,telling you the weight and volume.or if you don't have forwarder ,we will handle shipping for you ,quote freight for you to choose ,and add the freight in the invoice , so you only need to pay and receive goods ,it is simple !
Q7:How to pay?
A:Accepted Delivery Terms: EXW,FOB,CFR,CIF,CIP； Accepted Payment Currency:USD&RMB; Accepted Payment Type: T/T,L/C,MoneyGram,PayPal,Western Union; Language Spoken:English,Chinese,German,French
Q8: What files of the LED Lighting can you offer?
A: IES File ,certificates , specification ,pricelist ,catalogue,company presentation, on-line Factory Checking ,Engineer drawing and energy solution etc.
